7. Protection des données

Reclamation.lu: Privacy Policy

Introduction
www.reclamation.lu is committed to providing an informative, safe and secure website for all our visitors. We are dedicated to safeguarding all personal information collected online.
As we continue to offer our visitors new and different types of content and services, we will treat all personal information we collect in accordance with the privacy notice in effect at the time the information is collected. This Privacy Policy is a part of the terms and conditions which are set forth in our Terms and Conditions of Use (the "Agreement").
By using the Website and/or the reclamation.lu Service, you permit the collection and use of your personal information as outlined below and you signify your agreement to this Privacy as well as to the Agreement. If you do not agree with these terms, you should not use the website and/or a reclamation.lu Service.

Information We Collect
At www.reclamation.lu we only collect information during visit to webpage, the registration, and post experience process. During the registration we collect a full name, a valid e-mail address and mobile phone number. During period when you are on webpage, we collect preferences information for better experience on webpage. When a new experience is created, we may collect additional information including, a poster's address, telephone number, gender, date of birth, and we may also ask additional questions regarding poster's experience with the company he/she complains about and regarding personal preferences on a number of topics when visitors create a new experience.

How We Use The Information We Collect
The information we collect is used, in some instances, for internal review, analyzed to improve the content of our web page and used to notify consumers about updates and changes to our Web site.
Persons who supply us with their telephone numbers on-line may also receive telephone contact from us or third parties with information regarding their consumer experience or inquiry. The information is not used for marketing purposes we do not make the e-mail addresses of those who access our site available to third organizations except in the case of companies wishing to resolve consumer experiences.
We also use visitors' computer Information during time spent on webpage to track usage, improve the design of the Site, offer products and services, to personalize our visitor's experiences, save visitor's password, and to ensure visitors are following the site's Agreement.

We may disclose information (e.g., registration information, e-mail address, content of Consent etc.) about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our visitors or others.
Where we have given you (or where you have chosen) a password, which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. You must not share your Website password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will endeavor to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to endeavor to prevent unauthorized access. You acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
You should be aware that when you disclose personally identifiable information and agree to make that information available to related companies with your experience that the information disclosed in your communication may be used by the Customer. These third parties may use your information (for example they may contact you) and such third activities are beyond our control.

As a registered user of the reclamation.lu, you can modify your personal information at any time by accessing the "your profile”. Or alternatively if you have problems doing this, you can contact us. It is your responsibility to keep your personal information up to date at all times.

How We Protect Personal Information
We will take maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use in accordance with this Privacy Policy.

Links To Other Websites
Our websites may contain links to/from other websites for your convenience and information. These websites operate independently from www.reclamation.lu and we have no affiliation with. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by www.reclamation.lu, we are not responsible for the sites' content, any use of the sites, or the privacy practices of the sites.

Cookies and other ways we gather information
www.reclamation.lu, uses a software technology called "cookies." Cookies are small text files that we and certain third parties place in visitors' computer browsers to store their preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We may collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration, statistical purposes. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

We may also use third-party advertising companies to serve ads when you visit our Web site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site. www.reclamation.lu does not evaluate or endorse the products and services advertised for collecting data. These companies may use information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP, the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geo-targeting purposes (for instance, showing Luxemburg real estate ads to someone who lives in Luxembourg) or showing certain ads based on specific sites visited (such as showing real estate ads to someone who frequents real estate related sites).

You may adjust your browser to reject cookies from us or from any other Web site. Please consult the "Help" section of your browser for more information. However, certain areas of our sites can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.

Change and Other topics related to privacy policy
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review. If you are concerned about how your information is used, you should check this page periodically. By continuing to use this site, you consent to any changes that have been made to our privacy policy.

If we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your information may be sold or transferred as part of that transaction. In that case, the terms of this privacy policy may no longer apply.

The information on www.reclation.lu web site is general in nature and is not intended as a substitute for competent legal, financial or commercial advice. www.reclamation.lu makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.

How to Contact Us
If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, you may write to:
info@reclamation.lu
Linkingbridge Media and Trade Services Sarl.
6, rue Saint Laurent L-7370
Lorentzweiler Luxembourg