EDEN Florist

"we don´t want to do anything complicated" - owners quote / EDEN Florist

Alicja Jimenez | 22 Nov 2014
I kindly asked the owner if he would be able to work with me on a custom designed arrangements for my office - not an "Abonnament" as I already knew that he´s not interested in such a service. As an answer I received: "it´s Saturday and we don´t have the time". I reassured him that of course I would´t dare to ask him to take his time on a day as a Saturday. After I quickly showed him a picture of our reception and offered an invitation to see the office personally, I was showered with this lovely quote: "we don´t want to do anything complicated. And now that we have everything cleared GOODBYE!"
Yes, I got kicked out of store even before I was able to buy one of his existing arrangements!
This charming business owner could urgently use a customer service coach and learn how NOT to talk to clients.
I will not encourage anyone to buy flowers at EDEN.
0 Vues
En attente de réponse



I booked a car parking space for a weekend break. Arrival time was 4.45am for a 6:30 flight. I...
Lire plus

Long time waiting for a internet connection at Home

Dear All, I received an invoice from you last week about the fiber internet connection which I...
Lire plus

Terrible Customer Service When Attempting To Exchange Faulty Product

WORST Customer Service Experience in my life! At SHOE DISCOUNT in Sandweiler, I bought a pair of boots that are very...
Lire plus

Travaux inachevés par ESPACE CREATION

Durant Semaine Nationale du Logement 2016,nous avons eu contact avec ESPACE CREATION pour la réalisation des travaux de...
Lire plus

Rechnung kritt awer keen Service

Den 1. Februar 2016 ass den Elektriker komm wéinst mengem Frigo, wou den Motor hannen...
Lire plus

TERRIBLE Experience

I was given an appointment to move my internet connection from old flat to new flat. I clearly asked if there is...
Lire plus