Best Airport Transfers (NP)

Catastrophic Failure to Deliver Simple Airport Transfer

Josie Jakub | 04 Apr 2016
Looking for a "luxury and reliable airport transfer service" DO NOT use Best Airport Transfers

Their website promises:

... " low-priced, luxury, reliable airport transfer service, lower price than a regular taxi, expert professional driver, meet at agreed time/location holding a sign with your name on, help with your luggage, drive safely to destination, comfortable transportation, highest service standards and exceptional customer service...

Every promise is a LIE.

I booked and paid for a VIP vehicle. Car that arrived was a battered, old estate that said 'taxi' in yellow on its roof. No water for passenger. Car arrived 2 hours late!!! Company had flight details. How is a “2 hour” delay reliable? Scruffy man that arrived had no name sign prepared. Name scribbled on a notepad, difficult to identify the man. Luggage not carried, arthritic client struggled with her case. No warm welcome, not made to feel comfortable. Driver used mobile telephone throughout journey this nearly caused a crash on a round a bout. Client did not feel safe and asked driver to refrain which caused him to stop the car on the motorway “to make calls". At that point my client believed her safety was compromised. I agree. Final bill was 75 euro "more" than written quote. They threatened me with the police for this complaint
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